Report an Outcome in Your Case

In order to update us about your case, the case must first be in our database. If it isn't, please fill out the intake form, where you can tell us about your case and enter an outcome.

If the case is already in our system, please do the following:

  • 1. Log in to your CGRS account.
  • 2. Find the case on your account dashboard.
  • 3. Click on "Add an Outcome" to the right of the case number. If you have already added an outcome, click "Add Another Outcome."
  • 4. If you would like further assistance on this case (i.e. with an appeal), please also email and include the case number in the subject line.